Frequently Asked Questions

If these didn’t cover what answers you were looking for please reach out at 508-247-0827 and we’ll get you the answers you need. We also pride ourselves on being the most flexible adventure company in New England so it never hurts to ask if we can make something work!!

We are very flexible with our cancellation policy and our main goal is to have people outdoors and enjoying themselves!

  • Complete refund for any cancellations outside of 24 hours or for weather related issues for tours & rentals.
  • 50% of the booking will be refunded within 24 hours if you cancel. You can reschedule or get a voucher for the full amount.
  • A no call/no show will be the only time we charge the full cost if you do not go out on your reservation.
  • For our Kids’ Camps, you are entitled to a complete refund with 2 weeks or more cancellation notice. 50% of the booking will be refunded with less than 2 weeks notice of the activity.

Please call or email if you have any other questions!

Both of our locations are located at the water and we will have your reservation staged right on the beach. So there is no need for you to ever transport equipment. If you want to pick up equipment to bring it someplace specific you are always welcome to and can rent straps and roof transport foam with us.

We rent Kayaks, Paddle boards, and Bikes. Our prices include everything you will need (paddles, life jackets, leashes, helmets, etc) you can always rent any extras like dry bags, wheels, coolers and anything else you would like to add to your order.

We bring the adventure directly to you!!! We deliver all over Cape Cod and Plymouth. It is free in Sandwich and Mashpee and very cheap to all other destinations. Delivery orders have to be for 24 hours or more, we will not deliver outside of our two locations for any rental less than 24 hours.

Both of our locations were specifically chosen to be perfect for beginners and still very interesting for skilled kayakers and boarders. Our staff will give you a breakdown of the area along with a map to use that highlights your routes and rules of the area.

You are always welcome to rent on your own. We do offer great lessons and tours every day with our ACA certified guides that give some tips on proper techniques and discuss cool facts about the area and nature that surrounds you.

If you are paddle boarding wear a bathing suit and get some croakies for those sun glasses. Water shoes or bare feet are absolutely fine. If you are kayaking just wear whatever is comfortable for you. It might get a little wet from paddle drips but nothing crazy.

We offer rentals for 1 hour, 2-3 hours, 6 hours, 24 hours, 2-3 day deal, 4 day deal, and a week. If you want to rent for longer let us know and we can make it happen. The longer you rent for the better the deal is. You can just refer to our rental rates chart located on every page of the website including this one.

A reservation is not required but it is recommended. If you set up a reservation it allows us to get everything ready for you and gets you on the water much faster than just walking in. Also day of reservations are “first come first serve” so what you’re looking for might not always be available.

Book Now